Frequently Asked Questions

The frequently asked questions and their answers are in the FAQ.

Implementation Service

The information on this website and the documentation provided with scc and scc-srv should be sufficient to install the software and get you going to use both scc and scc-srv. However, you might find it easier to have a quick start by using our implementation service. One of our consultants will visit you during one day and he may perform the following tasks:

• install scc-srv on a running Unix/Linux/*BSD system
• configure scc-srv with an existing Apache web server
• configure an additional realm in scc-srv
• install 5 clients (Unix/Linux/*BSD/Windows)
• configure the clients to transfer the SCC-data to scc-srv
  provided the server supports and allows the means of transport required by scc
• introduce and demonstrate scc and scc-srv to administrators

When there is no system available that meets the requirements of scc-srv (Unix/Linux/*BSD system and Apache web server), we can install and configure such a system and the web server. Contact us to obtain an offer to implement a Unix/Linux/*BSD system or a web server.

Extensions

When you need new modules to collect configuration data of specific hardware or software you are using, we can support you by implementing new features and additional modules in scc. Contact us concerning the conditions of the development of additional software.

We still have plenty of new options for the development of scc and scc-srv left. You can support us, by sponsoring our development efforts. Contact us when you want to sponsor the development of scc and scc-srv.

Support

We offer support contracts for SCC. Elements of these contracts are: number of (operating) systems (and versions), required response time, required amount of support for the administrators and the amount of products that specifically should to be tested during their implementation and upgrade.

The project is registered at Sourceforge where forums and trackers are available.

Feedback

Feedback, bug-reports and enhancements can be sent to scc-feedback@qnh.nl or contact us by phone: +31(0)30 6982000.

Updates are announced at Freecode. You can subscribe to the projects scc, scc-win and scc-srv to be informed of new releases.

Privacy

We respect your privacy. We will not sell, distribute or in any way diffuse your email address. We will discard any example data you send us in the process of extending and debugging SCC.